business commercial services

Computer Networking

Designing a local area network requires a thorough understanding of your current system demands, estimating the materials required, and properly forecasting future network infrastructure needs. Elements that should be considered when designing a Network:

Server
Security

Power
Cabling
Scalability

Work Stations
Firewall

Interference
Distance Runs
VOIP
Virtualization

Shared Equipment
Reconfigurable Office Layouts

Specialized Hardware
Wall and Crawl-Space Access
Mobile Device Support

Network Support

A network failure can mean loss of access to:

Critical System Files
Email
Printers

Databases
Terminals
Critical Online Programs

The Internet
Telephones
Servers

Network efficiency problems and security vulnerabilities can be just as catastrophic. A slow Network can cause frustration for both employees and customers.

Prometheus Computers can diagnose network problems and resolve issues with hardware and software related performance problems.

We are experienced in many areas of network diagnosis and repair. Whether your Network is hardwired (connected by Cat5e cabling) or Wi-Fi, Prometheus can find and correct the problem.

Prometheus can evaluate, troubleshoot and correct issues with all of the following:

  • System & Network Security Configuration
  • Cabling & Patch Panels
  • Hubs & Switches
  • Firewalls
  • Routers

Prometheus computers works with all Network configurations and equipment including software and hardware firewalls, switches, quality of service (QOS) optimization, etc.

Troubleshoot and Correct Wi-Fi Problems

  • Properly configure your Network
  • Install a Static IP when one is required
  • Replace faulty components
  • Download and install the latest drivers
  • Boost weak signals

Before leaving your office, we will ensure your Wi-Fi is functioning optimally and securely.

Virtualization

Prometheus can create a scalable and flexible solution for your entire data infrastructure using today’s cutting edge virtualization technology. A Virtualization solution can increase the efficiency and extend the lifecycle of your organization and provide many benefits including:

  • Reduced Power Consumption
  • Reduced Space Requirements
  • Reduced Hardware and Associated Costs
  • Reduced Cost of Support Services
  • Reduced Network Downtime
  • Expedited Upgrades
  • Faster Disaster Recovery

True Local Virtualization
We can configure all your machines to run on our appliance, which makes restoration simple.

Virtualize Anything & Restore Anywhere
We can virtualize anything to protect your data both physical systems and virtual machines for backup and disaster recovery (BDR). These virtual machim=nes can be restored anywhere.

Hybrid Virtualization
With this configuration we can virtualize and spin up any recovery point even from archived data.

Physical Server Restoration
With this feature backup data is immediately accessible to restore by physical servers.

Remote Office (VPN)

Would you like to be able to connect securely to your computer across the Internet from any computer or smartphone? A Virtual Private Network (VPN) enables you and your staff to do business anywhere and at any time. VPN technology lets you create a secure network connection while using a public network and VPNs are surprisingly affordable.

Security concerns make it more important than ever to keep your online activity safeguarded. Prometheus can configure your VPN that will allow you to control how much remote access you give to your employees. There are several, important benefits with a VPN:

  • Greatly reduced risk of security breaches and cyberattacks – Public networks are inherently dangerous, a VPN reduces the risk of your company being targeted
  • Secure, real-time 24/7 access
  • Increased productivity – Your most valuable employees can work from home or on the road
  • Lower utility costs
  • Reduced time and money traveling
  • Peace of mind for your customers – if you collect data from clients, customers or patients, you can assure them their information is safe
  • VPNs let you “stay in the US” while traveling abroad
  • Business Continuity – You and your employees can keep working even if they cannot get in to the office

Managed Networks

Prometheus can provide full service network support (managed service). Our extensive program is designed to manage the day to day computer and Network needs of your company: from Desktop to server. You can stick to your core competencies.

  • Server management can include:
  • Server Setup and Configuration
  • File
  • Exchange
  • Database
  • Print
  • Web Server
  • DNS

Wireless Network Solutions

A well planned wireless network permits you to easily expand your internal network and improve your employee productivity.

Imagine placing workstations and shared resources in locations that were once unusable. No longer do you or your employees need to be bound to physical locations within the office. Wireless networking gives you freedom and flexibility. Employees can work anywhere in your space providing increased productivity and reduced frustration.

For you to achieve the desired coverage and performance of a wireless network, it is important to understand the RF environment where the network is being deployed. Up-front planning and documentation facilitates a smooth and successful implementation.

Site Survey
To ensure the successful deployment of a wireless network Prometheus first performs a site survey that provides

  • Accurate information on the number of access points needed
  • Reveal coverage voids in existing deployments
  • Accurate information for access point locations
  • Information required for Planning
  • Detailed coverage maps
  • Plan for outdoor coverage
  • Detailed data rates
  • Discovery of rogue access points
  • Identify sources and locations of interference
  • Identify and classify neighboring networks and channel usage

Smarter, Simpler, True Mesh Wi-Fi

Wi-Fi networking should be

  • easy to setup
  • easy to manage
  • easy to use
  • seamless for every user

Learn more about Smarter, Simpler, True Mesh Wi-Fi

Recovery from Cyber Attack

If you believe you have experienced a cyber-attack, don’t panic! We are here to help!

Ransomware examples include:

Goldeneye
CryptoLocker
Crysis
HydraCrypt

Wannacry
CryptoWall
Zcrypt
Cerber

Petya
Locky
Powerware
RAA

cyberattack

Prometheus Computers will assess your situation, develop a plan for remediation, and be with you every step of the way through recovery. Our knowledge and experience will give you peace of mind that everything possible is being done to help you recover.

Network/Cyber Security

A slow network may also indicate the presence of malware or viruses on the Network. But did you realize your network security is probably being probed for vulnerabilities daily? Cyber criminals can wreak havoc by:

  • restricting access to your data
  • using or disclosing confidential information
  • modifying data
  • demanding ransom after high-jacking your system

Cybercrimes are widespread, and the consequences of a successful attack can be devastating!

There are precautions you can take to prevent an attack and have a recovery plan.
Prometheus is expert in designing secure and resilient systems which will reduce your risk. The best defense against cyber-attacks is proper network design, keeping your hardware and software up to date, training your employees, and monitoring your systems for suspicious activity.

Ransomware Protection

  • Ransomware is malicious software that locks your files and demands payment for access
  • Ransomware includes variations of malware that infect computer systems, typically by social engineering schemes
  • A crypto-virology attack encrypts critical files and systems and renders them inaccessible to the owner
  • Ransomware sometimes marks the files for permanent deletion or publication on the internet
  • The cybercriminals demand a payment (usually in untraceable cryptocurrency like Bitcoin) for the private key required to decrypt and access the files

Cyber criminals are organized. There are entire ransomware enterprises making stealthy, disruptive and malicious software. They design deceptively simple schemes to infiltrate small to medium sized businesses. They have low overhead and enjoy great profitability – the estimate is $10MM-$50MM per month. Cybercriminals accept Bitcoin, which is untraceable. The odds of prosecution and conviction is almost nil.

A ransomware-as-a-service organized cybercrime ring was discovered. They infected over150,000 victims in 201 countries. They split profits 40% to malware authors and 60% to those that discovered new targets.

You are a target! Ransomware perpetrators cast a wide net. They target small to medium sized businesses with security loopholes. To get into your network, they send phishing emails to staff, which are difficult to distinguish from a real email. Cybercriminals are doggedly persistent and will try repeatedly to compromise your Network.

Cyber Security

Prometheus Provides Layers of Protection

  • Education
    o Our awareness training program educates users about the dangers of social engineering schemes phishing scams.
    o Good security practices about email attachments
    o However, even the most educated and well-meaning staff members are not immune to being scammed. On its own, education is not adequate.
    o Prometheus will also provide custom Policy & Procedures for Information Technology upon request.
  • Antivirus – Antivirus software is the second layer of a sound defense. Quality antivirus protection can stop thousands of attack attempts per day. In case an employee does click a malicious link or downloads malware, antivirus can save a system from full-blown infection. However, new strains of ransomware are always being created and they do get ahead of the ability of antivirus protection. This increases the probability that eventually an infection attempt will succeed.
  • Failsafe Backup – Prometheus has created a backup solution, MyLocalCloud® that provides the final building block in our layered defense strategy against ransomware. MyLocalCloud® automatically and invisibly takes snapshots of your data and systems at regular intervals and stores the data in a secure location. If ransomware penetrates the first two defense layers, you can simply turn back the clock to a snapshot of your business before the attack occurred. No ransom, no downtime, no problem.

Cyber Security Audit
Do you require a cyber security audit to ensure you are following best practices?
To reduce security breaches and potential liability, customers and vendors may periodically request information related to your cyber security. These requests typically come in the form of lengthy questionnaires that ask for documentation of your policies, procedures, and how your systems are configured and maintained. If you fail to respond to these requests you may be faced with penalties or even discontinuation of your business relationship.

Responding to these requests can be difficult because many of the questions require technical answers related to the configuration and operation of your hardware and software. Prometheus has experience responding to these questionnaires and the technical know-how to answer them properly. The questionnaires require that you submit detailed documentation that describes your security policies and procedures. You may be required to provide evidence that you follow these policies and procedures. Our team will produce professional documentation that will meet the requirements of the most rigorous assessments.

The objective of these assessments is to identify gaps – weak links – in your security that can be easily exploited by cyber criminals. If gaps are identified, your vendors or customers will require you to fix them and you will be required to resubmit the security questionnaire with all the necessary documentation.

Because security gaps put your business at risk, it’s important that you resolve them as quickly as possible. Gaps in security may be relatively easy to fix, or they may require an investment in new technology. Prometheus Computers will identify solutions that are appropriate for your business. Our engineering team will install, configure and maintain the hardware and software needed to protect your business.

Web Design

There are three essential elements that Prometheus puts into every website we design: corporate image, clarity and simplicity.

Corporate Image
A website needs to tell the story of your company at a glance and needs to be easy to use. With words, images and graphics you can convey the reality and uniqueness of your organization as well as its prestige and the reputation of your products.

Clarity
Prometheus will help you to get to the heart of the matter by helping you to develop a clear vision of your message to potential customers:

  • the goods and/or services you offer (and that you most want to sell)
  • why they should acquire the goods and/or services from you

Simplicity

  • Your website needs to be easy to use and allow customers to intuitively and effortlessly drill down to find the answers they want

Branding & Logo Design

Branding is the most important step in getting your business off the ground. It connects and is imprinted on the minds of your target market. The logo is your identity, the core of yourself or your business.

Graphic Design

We have a dynamic team with combined experience in all areas of contemporary graphic design, taking any project from initial concept to finished print or digital output.

Website Maintenance

Already have a website but need it maintained daily, weekly, monthly, and/or quarterly? We have multiple plan options to assist in keeping your site tip-top.

Social Media

With the proper assistance, social media can bring you more business. Whether it’s Facebook, Twitter, and/or Instagram we are here to help.

Strategy & Consulting

Our experts will help in researching your target audience and plan a blueprint for success. Our goal is to make sure your brand and message engage across all media. We can also assist in copy writing for print and web.

SEO

Digital Footprints

In today’s world, every business has an online footprint. Your footprint includes: where your business shows up on the internet, the information people see at each point of contact, and the look and feel of your digital properties. A high-quality presence on the Internet will foster interest in your business.

Simplicity

  • Your website needs to be easy to use and allow customers to intuitively and effortlessly drill down to find the answers they want

Maximum Exposure

  • Utilizing the art and science of search engine optimization (SEO) and social media integration is equally as important as the structure and content of the website. Without traffic, there is no business. Prometheus can optimize your website and drive the traffic that will generate the traffic you need to grow your bottom line!

Even a great marketing message won’t get results … if nobody sees it. It’s important that you find out how your prospects use the internet. Because prospects look for and discover products and services in a variety of ways. Prospects search for goods and services in various ways:

  • Search engines like Google or Bing
  • Social media sites like LinkedIn, Facebook, Instagram, Snapchat, or Pinterest
  • At a desk using a desktop computer
  • On the road using a mobile device

There are two types of digital content that people see:

  • what you have created/posted
  • what other people are saying about your business

Consequently

  • It’s important that your content and ads are well crafted.
  • It is equally important that you are aware of what people are saying about your company,
  • And you must respond appropriately

While some prospects are very deliberate others make their choices very quickly but it only takes a a second for people to form an opinion of your business Usedrience. Delivering a great user experience is not a guessing game. There’s a science to it. Your digital properties must be carefully designed, and the underlying technology must be setup correctly. Failure to do things the right way will have your visitors abandoning your site in a New York minute.

Custom Mobile App Design

Prometheus creates smart mobile apps that efficiently implement the design, development, and integration of complex technology solutions. Prometheus creates exceptional mobile applications of every kind including educational, business and health Apps that work across all platforms.

Prometheus works in collaboration with you from concept to implementation. We will provide the unique product solution you need on time and on budget.

Web Hosting

We can help you register and setup an internet domain name and site and subsequently we can manage the relationship on your behalf.

Remote Office (VPN)

Would you like to be able to connect securely to your computer across the Internet from any computer or smartphone? A Virtual Private Network (VPN) enables you and your staff to do business anywhere and at any time. VPN technology lets you create a secure network connection while using a public network.

Security concerns make it more important than ever to keep your online activity safeguarded.

Prometheus can configure your VPN that will allow you to control how much remote access you give to your employees. There are several, important benefits with a VPN:

  • Greatly reduced risk of security breaches and cyberattacks – Public networks are inherently dangerous, a VPN reduces the risk of your company being targeted
  • Secure, real-time 24/7 access
  • Increased productivity – Your most valuable employees can work from home or on the road
  • Lower utility costs
  • Reduced time and money traveling
  • Peace of mind for your customers – if you collect data from clients, customers or patients, you can assure them their information is safe
  • VPNs let you “stay in the US” while traveling abroad
  • Business Continuity – You and your employees can keep working even if they cannot get in to the office
    VPNs are surprisingly affordable!

Email Support/Management

Does your business email frustrate you? Maybe you can’t access it from home. Or perhaps it seems to lack the features you have in free web-based personal email. Email is one your most important tools. It needs to be accessible and reliable.

Prometheus can help! We can recommend a solution that is right for you and that provides features that you will soon believe are indispensable:

  • Spam filtering
  • Online storage
  • Connect mobile devices
  • Microsoft Exchange
  • Remote access
  • Webmail
  • Security
  • Archiving
  • Share calendar
  • Share documents
  • Reliability
  • On-Site and Off-Site hosting
  • Google Hosted Apps

Learn more about Email

High Speed Internet
There are any number of reasons that your Internet connection is slow. If you have that problem you are probably aware your ISP, Fios or the cable company is only responsible for the signal that is connected to your modem.

If your connection to the internet is not optimal any or a combination of the reasons below could be the cause

  • Inadequate service
  • System not robust enough for the number of users
  • Hardware failure
  • Configuration errors
  • Worn/damaged cables or connectors

Disaster Planning & Recovery

Hurricanes are not the only disaster. Disaster can strike at any moment:

  • Force majeure
  • Engineering failure
  • Human error
  • Theft/Vandalism
  • Terrorism

There are many things that can cause your business to stop dead in its tracks. Prometheus can help you plan for the worst-case scenario. We have seen firsthand what happens when disaster strikes and a business has no plan! One of the services Prometheus Computers provides is Data Recovery. We have seen firsthand how vulnerable businesses are to data loss. As a result, we created MyLocalCloud® that provides safe, secure and redundant backup.

Prior to the worst occurring you need to know you will have your data and be able to get back up and running quickly. You will need to know beforehand:

  • How you will communicate with your employees and where they will work

Data Backup/ MyLocalCloud®

Your business must have a reliable data backup process to ensure that your information is secure and recoverable. Rapid recovery can mean the difference between a small inconvenience and a significant loss of productivity and revenue and in the most extreme cases: financial Armageddon. MyLocalCloud®

  • Is designed for small businesses, physicians’ practices, entertainment professionals and businesses (music, film & photography)
  • Provides enterprise-class functionality at an affordable price
  • Provides hardened, redundant infrastructure, flexible, scalable solutions and unceasing service and support
  • Uses image-based backup and a hybrid-cloud design

Learn More about Data Backup/ MyLocalCloud®

Data Destruction

Prometheus Computers cannot only ensure data is stored safely we can ensure it is disposed of properly. Proper data destruction doesn’t mean throwing away a computer or a backup drive. Nor is it sufficient to “properly” recycle the equipment.

Prometheus Computers eliminates a security risk by properly destroying your data and then recycling the equipment.

Surveillance Cameras

Video tapes and fuzzy footage are a thing of the past. Secure your business and inventory from theft by installing an IP surveillance camera system. You can record high quality images and store them digitally for later review.

  • Access anywhere, anytime
  • Archive digital surveillance camera data

Prometheus Computers sells and installs low-voltage cable wiring cameras. that can help prevent loss from happening to your business. Call Prometheus for

  • New Installations
  • Upgrades
  • Or troubleshooting your existing system.
  • Convenient Scheduling

Making the Right Choices
Prometheus Computers handles each project quickly and discreetly. We work on your schedule and can install commercial and anti-theft cameras. Today’s camera and surveillance systems offer unparalleled high definition images with a wide range of megapixel offerings and coverage:

  • fixed cameras
  • bullet cameras
  • micro-domes
  • pan-tilt-zoom
  • infrared and
  • low light options

There are a dizzying number of camera options available in today’s market. We’ll help you choose the camera that best meets your needs and your budget.

Business Telephone Services

Prometheus can help whether you need to

  • Install a new phone system
  • Replace an existing phone system
  • Or expanding an existing phone system

VoIP Telephone Systems


Prometheus can help find the right business phone system! We will match your needs and budget to the systems we have researched and installed. Below are samples of the VoIP systems Prometheus can install and program:

Learn More about VoIP

IT Relocation Services

Prometheus has the knowledge and experience to ensure you get your network back up your and users re-connected and tested as soon as possible.

Our project management team will develop a comprehensive plan and our technicians will execute an orderly and systematic disconnect and reconnect of your entire technology network, from workstations, peripherals, data room equipment and telephones.

All devices will be dismantled and prepared for relocation. Work can be implemented in phases, overnight or over a weekend or vacation period to minimize disruption.

Our services include the following:

  • Equipment survey
  • Onsite coordination meetings
  • Labeling of all equipment per floor plan locations
  • Uninstall and prepare all equipment for mover
  • Reinstall and test all equipment for connectivity
  • Dress wires first for safety and for cosmetics
  • Completion report
  • Post-move support

High Speed Internet Access

How fast an internet connection does your business need. Prometheus can answer that question and facilitate corrective action if necessary. How much bandwidth do I need? These are typical questions asked by small or medium business owners. Decision-makers ought to be able to answer this question about internet speed so they don’t under-equip their business, or over-spend their budget. The internet is the lifeblood of business, it enables:

  • e-commerce
  • email
  • online research
  • e-fax
  • customer interaction (social media, forums, contact forms)
  • and much more

How much bandwidth you need depends on what you are doing, and how many people are doing it. We have seen businesses literally brought to a stand-still by trying to do too much with too little. Prometheus will ensure you have the bandwidth you need everywhere in your office environment so you can do what you do best!

Network Printing for Business

Prometheus can help you design a printing solution that works for your unique business. We can help solve issues with:

  • B&W / Color Laser printing Binding and collating Document scanning
  • Faxing Usage logs Printing Remotely

Education & Training

Almost any job in 21st century workplaces requires some operation of computers or other devices. Businesses can realize important benefits from leveraging computer technology in their training programs.

Retail operations traditionally train new employees on POS software operation on the job, which can cause unnecessary stress for employees and frustration and worse to customers.

Prometheus training programs are all customized for our customer’s needs. You tell us what your students need to know to be successful in their jobs and we will create the curriculum/lesson plans to get them to where they need to be.

POS Installation & Training

Prometheus can help you select, setup and implement the Point of Service system that is most appropriate for your business. Point of Service systems provide:

  • Ease of use
  • Reduced accounting costs
  • Information/Reporting tools that can help track
    o employee performance
    o sales
  • And align purchase decisions with customer demand

Remote/Telephone Support

Prometheus Computers provides remote, secure support to its customers every day. Remote support allows Prometheus to:

  • Connection in seconds, simply by having you click on a link we send to you
  • Ability to see your screen and control the device
  • Collaborate with other technicians or external parties to resolve issues
  • Correct problems
  • Save you time and money!